Shipping policy

Shipping Policy

Processing Time
Every order is prepared with care. Orders are processed within [1–3] business days of purchase. You'll receive a confirmation email the moment your order ships, along with tracking information so you can follow its journey to your door.

Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and the contents of your order. Estimated delivery times:

• Domestic (U.S.): [3–7] business days after processing
• [International, if applicable]: [10-15] business days after processing

Please note that delivery estimates are not guaranteed and may vary due to carrier delays, weather, or high-demand periods.

Order Tracking
Once your order ships, you'll receive a tracking number by email. If you haven't received tracking information within [7] business days, please reach out to us at [support email].

Lost or Damaged Items
We package every piece thoughtfully to arrive exactly as intended. If your order arrives damaged or is lost in transit, contact us within [3] days of delivery at [raffinatezzacasa@gmail.com] with photos of the item and packaging, and we'll make it right.